Westside Hyundai Reviews

Wide selection of new and used Hyundai vehicles available for purchase, including the latest models like the 2025 Hyundai Tucson SEL Convenience.

Offers car loans, financing options, and online tools such as vehicle selection, parts ordering, and service scheduling to save customers time.

The dealership emphasizes customer service with a smile and aims to meet or exceed customer expectations with attentive staff.

Has a factory-certified technician service center, ensuring professional maintenance for Hyundai vehicles to keep them running well.

Provides monthly updated online coupons and savings, encouraging customers to check frequently for discounts and incentives.

Extensive Inventory: Offers a large selection of new, used, and certified pre-owned Hyundai vehicles to choose from.

Online Purchase Convenience: Enables customers to start the buying process online with trade-in appraisals, finance applications, payment adjustments, and even home delivery options.

Financing Assistance: Provides expert guidance on car loans and leases with clear explanations of all available options to find the best plan for each customer.

Service Department: Equipped with state-of-the-art facilities staffed by factory-trained technicians for maintenance, repairs, and warranty work using genuine Hyundai parts.

Free Brake Inspection: Complimentary inspection covering brake pads, rotors, master cylinder, calipers, wheel cylinders, brake fluid level check, parking brake assessment plus road testing at no charge.

Specials & Coupons: Offers service discounts based on spending thresholds to save money on vehicle maintenance.

Time-Saving Online Shopping Experience: Customers can complete most steps remotely or get in-person help anytime during business hours.

Comprehensive Vehicle Support: From purchase through long-term ownership including expert servicing and access to OEM parts ensuring reliability and peace of mind.

Flexible Financing Options: Tailored plans that accommodate various budgets while providing transparency throughout the process.

Enhanced Ownership Value with Hyundai Tucson Example: The 2025 Tucson model highlights spacious interiors, advanced safety features including driver assistance technologies, superior cargo capacity compared to competitors like the RAV4 along with an industry-leading warranty enhancing overall satisfaction.

Multiple customer reviews report poor customer service experiences, including long wait times (up to 3 hours), unprofessional staff attitude, and lack of responsiveness from sales and service departments.

Customers have complained about issues such as delays in promised services (e.g., car detailing), unresolved mechanical problems shortly after purchase, and poor communication from both sales managers and the service center.

Some reviews describe the dealership as overbooked with inadequate staffing leading to frustration during visits.